Exclusive insights to guide your challenges

With up-to-date information on the needs and thoughts of your target customers, you can better steer the decisions of your team and those that involve all customer-involved areas of your company.

Marketing and communication Business Strategy Sales Product and R&D Customer care

Marketing and communication

Always aim for the heart of your market

Professional marketing that achieves maximum results starts with expert, objective listening to your target customer and their changes. This is what our accessible, up-to-date research insights guarantee.

For all marketers, marketing managers (CMOs), brand managers, customer experience officers (CXOs), digital content and social media managers, service designers, consultants and agencies

Activities reinforced by insights

Strategic marketing

Marketing mix and target segmentation

Operational plan

Definition and development of promotional channels

CX (Customer Experience)

Customer journey and buyer personas

Social media

Organic content and storytelling

Web

Improvement of websites and online touchpoints

Brand

Continuous positioning and advertising

Digital

Digitization of communication

Events

Promotional and training initiatives

CSR (Corporate Social Responsibility)

Social responsibility of the company

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Business Strategy

Boost the evolutionary stages of your business

From business launch to expansion, we provide top decision-makers and their teams with timely insights to guide their choices, making them more secure and effective by better aligning with the evolving market needs.

For entrepreneurs and founders, administrators and CEOs, general and operational directors (COOs), CIOs, CTOs, strategy advisors, startup coaches, investors

Activities reinforced by insights

Exploration

Customer discovery, business model, and unique value proposition (UVP)

Planning

Business plan and cyclic programming

Validation

MVP testing, execution, and product-market fit

Consolidation

Maintenance, steady growth, and scaling

Improvement

Continuous innovation and positioning

Extraordinary events

Leadership and generational changes, M&A

Expansion

Diversification and differentiation

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Sales

Ensure continuous sales drive

Deep insights into customers and their evolutions become the foundation for your commercial decisions, from strategic management of distribution channels to enhancing operational supports such as sales pitches or physical and online store displays.

For sales directors, area managers, distribution partners, retail managers, ecommerce managers, sales agents and representatives, sales coaches, and consultants

Activities reinforced by insights

Sales strategy

Definition and development of sales channels

Acquisition

B2B and B2C research and lead generation

Distribution

Analysis of needs of distribution partners

Sales network

Levers and unique selling propositions (USPs) for sales display and network management

CRM (Customer Relationship Management)

Integrated customer relationship management

Ecommerce

Direct online sales, marketplaces, and social platforms

Retail

Retail sales, shops, and chains

Upselling

Reinforcement of offering opportunities

International

Internationalisation and new markets

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Product and R&D

Design solutions that stay on top

Improving existing products and services, creating new ones, making them truly useful and distinctive for customers are recurring challenges. You can overcome them with Sensify's insights by keeping the customer's updated vision at the centre of your design.

For product managers, R&D and innovation managers, product owners, project managers, user experience designers (UXDs), sustainability managers

Activities reinforced by insights

Innovation

Continuous improvement of products and services

New products

Exploration and validation of prototypes

Relaunch

Revival of the product lifecycle

Positioning

Technical comparison of competing solutions

Digital transformation

Digitization of products and services

UX (User Experience)

Development of user experience

Sustainability

Design for eco-compatibility

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Customer care

Generate value with customer support

Post-sales of your products and services is an integral part of the customer experience and influences repurchases, loyalty, and referrals to potential customers. With our insights, you transform customer support into continuous value generation.

For customer service managers, customer loyalty managers, customer happiness managers, technical support managers

Activities reinforced by insights

Customer service

Customer assistance and care practices

Loyalty

Programming for loyalty and fidelity

Ticketing

Evolution of online help desk systems

Customer education

Reinforcement of perceived trust and value

FAQ e Bots

Development of frequently asked questions and AI assistants

Referral

Design and management of referrals

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We include your key partners

Your suppliers and partners on projects are important. Like you, they cannot conduct qualitative research due to lack of perspective neutrality (bias), but you can always include them in sharing Sensify insights and enhance everyone's work.

Even our prices
are smart

Choose the subscription that suits you best

Affordability

We have made high-quality research accessible.

No commitment subscription

Enjoy up-to-date insights and the freedom to cancel whenever you want.

Transparency and flexibility

Two plans with clear rates to cover every need.

Expert listening
becomes your winning asset

Marketers and companies that believe in a deep relationship with their targets and choose to grow in harmony with their needs are more successful, longer. Professional and objective target listening is the first step.

Choose Sensify and show what you believe in

Sensify and linguistic inclusiveness

We believe in the values that inspire linguistic inclusiveness and we are convinced that it is essential for all people to feel represented with fair words. However, we are also aware that the current debate is an evolving process. For this reason, at the moment, on some website pages we still use the overextended masculine form while on others there are formulas more in line with some outcomes of the collective reflection on the topic. We will continue to closely follow the evolutions of language to arrive at an increasingly precise, uniform and respectful solution.